Shipping policy

Shipping Policy - Chenab Fabric

Thank you for choosing Chenab Fabric. We are committed to delivering your favorite ladies' suits as quickly and safely as possible.

1. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once your order is processed, you will receive a confirmation call or SMS/WhatsApp message.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping across Pakistan. The delivery timelines and charges are as follows:

• Standard Delivery (Major Cities): 3–5 business days.
• Remote Areas: 5–7 business days.

3. Cash on Delivery (COD)

• We offer Cash on Delivery services all over Pakistan for your convenience.
• Please ensure you have the exact amount ready at the time of delivery to avoid any inconvenience.

4. Order Tracking

Once your order is shipped, we will provide you with a tracking number via SMS or Email. You can track your parcel on our courier partner’s website.

5. Delivery Procedure

• Our courier partners will make two attempts to deliver your parcel.
• Please ensure that the provided address is accurate and someone is available to receive the parcel.
• Incomplete addresses or unreachable contact numbers may lead to order cancellation or delays.

6. Inspecting Your Parcel

• Customers are requested not to accept the parcel if the flyer or seal is tampered with or torn.
• Please do not open the parcel before making the payment to the rider (as per courier company policies in Pakistan). If there is an issue with the product, please refer to our Return & Refund Policy.

7. Contact Us

If you have any questions about your shipment, feel free to reach out:

• WhatsApp: +92 236534382
  
• Email: chenabfabrics1@gmail.com